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Returns & Exchanges
We want you to love your light. If you are not completely satisfied, you can return your unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Return
Visit our online return portal with your order number and zip code to request a return authorization.
- 2.Pack Items
Securely pack the item in its original box, ensuring all hardware and instructions are included.
- 3.Label and Ship
Affix the provided prepaid shipping label and drop the package off at any authorized carrier location.
- 4.Receive Refund
Once inspected at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
